Effective Date: 3 July 2025

1. About HC Mushrooms

HC Mushrooms is a South African business that supplies premium-quality dried mushrooms and mushroom-based products for culinary and health-conscious use. All our products are 100% natural, carefully sourced, and processed to retain maximum flavor and nutrition.

2. Use of Our Website

– You must be 18 years or older to place an order.
– You agree to provide accurate, current, and complete information when placing an order.
– You may not use our website for any illegal or unauthorized purpose.

3. Products and Availability

– We offer a range of dried mushrooms and dried mushroom-based products such as seasonings, blends, and powders.
– All products are subject to availability. If an item is out of stock, we will notify you promptly.
– Product images are for illustrative purposes and may differ slightly from the actual product.

4. Pricing and Payment

– All prices are listed in South African Rand (ZAR) and include VAT where applicable.
– We accept secure payment options including EFT, debit/credit card, and other methods listed at checkout.
– Full payment is required before orders are processed and shipped.

5. Shipping and Delivery

– We deliver throughout South Africa using reliable courier partners.
– Delivery usually takes 2–5 working days after payment confirmation.
– Shipping costs are calculated at checkout.
– HC Mushrooms is not responsible for delays due to incorrect delivery details or courier issues beyond our control.

6. Returns and Refunds

– You may return unopened, sealed dried mushroom products within 7 days of delivery.
– To be eligible for a return, the product must be unused, in its original packaging, and in sellable condition.
– Refunds or replacements will only be issued after we inspect the returned item.
– Return courier costs are the responsibility of the customer, unless the product was received damaged or incorrect.
– Please report any issues within 48 hours of receiving your order.

7. Intellectual Property

All content on this website, including product descriptions, images, branding, and logos, are the intellectual property of HC Mushrooms and may not be used or reproduced without written permission.

8. Privacy

We respect your privacy. Your personal information is used solely for processing orders and communicating with you. For more details, see our [Privacy Policy].

9. Limitation of Liability

HC Mushrooms shall not be held liable for:
– Any indirect or consequential loss resulting from the use of our products or website.
– Any adverse reactions from the misuse of our products.

Please consult a healthcare provider before using mushroom products for medicinal or dietary purposes.

10. Changes to Terms

We reserve the right to change these Terms at any time. Updates will be posted on this page with a new effective date. Continued use of the site constitutes acceptance of the revised Terms.

11. Contact Us

If you have questions, complaints, or requests, you can reach us at:

📧 Email: admin@hcmushrooms.co.za
📞 Phone: +27 79 758 6583
📍 Address: Tzaneen, Limpopo, South Africa